Please be aware that we are currently unable to take as many cases as we have in the past due to funding uncertainties that have caused us to lose several advocates and attorneys. Even if we cannot take your case, we will do our best to provide relevant information on your disability civil rights and refer you to other resources that may be able to help.

Who Should Apply

Texas residents experiencing disability discrimination or having problems getting disability services can apply for our legal services. We only handle certain legal issues related to disability. Before applying learn more about how we decide what cases we take and about our intake process.

NOTE: DRTx does not assist with Social Security applications or appeals for denial of SSI or other Social Security benefits. However, if you recently lost your Medicaid coverage because of a change in your Social Security benefits, we may be able to help you appeal the Medicaid termination or inform you of other ways to re-establish your Medicaid eligibility.

Intake Options

We encourage you to browse through our self-advocacy resources to see if your legal questions can be easily and quickly answered. You can also use the search option located at the top right of every page to see what information we have on your issue.

To apply for our services, you are required to go through our intake process by phone or our designated online intake application. We do not accept service requests by email, social media, any of the other forms on our website, or direct calls to agency departments or staff other than our intake department.

NOTE: Once your application has been submitted, it can take up to 10 business days for us to let you know if we are able to take your case. 

The information below covers the three intake options – online, phone, and sign language phone. Even if you have a quick legal question, you are still required to use one of the following methods. To save time, we suggest you refer to our self-advocacy resources to see if you can find the answer you need before calling.

Online

You can use our online intake form anytime of the day, any day of the week, to begin the intake process. Please provide as much information as possible to limit any delays we might have in processing your application.

Phone

To apply for our legal services, call our statewide intake phone line at 1-800-252-9108 to get started. Beginning November 10, 2025, intake phone hours are Monday through Thursday, from 10 a.m. to noon and 1 p.m. to 3 p.m. Central Time.

Sign Language Video Phone

You can call one of the two sign language video intake phone lines listed below to begin the intake process. These phone lines are open Monday through Thursday, from 10 a.m. to noon and 1 p.m. to 3 p.m. Central Time. (The following two lines are only for those who are deaf and communicate by sign language. All other callers should use the above number.)

• Sign Language Video Phone: 1-866-362-2851 (for deaf callers only)
• Purple 2 Video Phone: 512-271-9391 (for deaf callers only)

Requesting an Accommodation for the Intake Process

If your disability requires an accommodation to apply in a way other than the above methods, you can send an email to info@drtx.org. Out of respect for those who need an accommodation to our intake process, please do not use this email address for any other reason.