How We Decide What Cases We Take
Table of Contents
What We Don’t Do
Before you continue, please note that we do NOT provide legal services in the following areas:
- Initial applications for Social Security benefits or appealing an application denial
- Bankruptcy
- Criminal Law
- Family Law (divorce, child custody, etc.)
- Financial assistance
- Identity Theft
- Malpractice
- Mortgage Foreclosure
- Personal Injury
- Probate
- Property
- Wills
Things We Consider When Reviewing Your Service Request
Since demand for our services far exceeds the availability of our staff and attorneys, cases are selected based on available resources and our priority areas. If your problem is not accepted as a case, you have the right to appeal our decision.
Please note that funding challenges have caused us to lose staff which means we are taking fewer cases right now. Even if we cannot take your case, we will do our best to provide relevant information on your disability civil rights and refer you to other resources that may be able to help.
In deciding whether we can represent you directly, we will consider:
- Whether your issue falls within one of our predetermined priority service areas. These areas are selected based on input from public surveys and approved by our Board of Directors.
- The details of your case
- Other resources available to you
- Your ability to advocate for yourself
- Availability of resources (staffing, funding, etc.) within our organization
- The extent to which your case may bring widespread change for others with disabilities facing the same issue.
Please remember that we only represent people with disabilities.
Next Steps
Learn about what to expect during the intake process, then apply for our services to get the intake process started.
For information about other organizations, programs, and services that can help you if we can’t, visit our Other Sources for Help page. If you need general information and referral regarding services available to people with disabilities in Texas, please call 2-1-1.