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Client Satisfaction Survey
The purpose of this survey is to improve our services to our clients. We would appreciate your thoughts and comments.
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Date
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Required
Month
Day
Year
Your Name (optional)
First/Primer
Last
Service Request ID Number (optional)
Name of DRTx staff person who handled your case (optional)
First/Primer
Last
Do you think we responded to your request for help in a timely way?
Yes
No
Was the person taking your request for services (intake) polite and helpful?
Yes
No
Did the person handling your case explain to you what he or she could do to assist you?
Yes
No
Did the person handling your case keep you informed about your case?
Yes
No
Was the person handling your case polite and professional?
Yes
No
Was your problem resolved?
Yes
No
Would you recommend our services to others?
Yes
No
Did you find information on our website helpful?
Yes
No
Didn't use the website
How was the service you received from the person handling your case?
Very Good
Good
Not Good
How was your overall experience with Disability Rights Texas?
Very Good
Good
Not Good
Please provide comments or suggestions about our services.
Share Your Story
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Throughout the year we share client stories in our newsletters, social media and website. Would you be interested in speaking with someone about sharing your story so others can learn about the services that DRTx provides?
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